Special opportunity to join an award-winning multi-unit restaurant group at one of their very successful concepts in scenic Ventura County! This charming eatery offers a fresh, artisanal bakery & café for breakfast and lunch, with full dinner service in the evenings. The team is looking for an experienced, organized, and open-minded General Manager to lead the team with a positive, hands-on approach. Someone who can understand and appreciate the community, develop strong relationships with both guests and staff, and be comfortable managing up in a collaborative fashion is essential. Looking for the GM to cultivate a positive work environment while holding the team accountable to high standards of service and performance. This role is perfect for a genuinely passionate and confident leader to join a very successful concept with a growing vision!
General Manager Responsibilities:
- Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation
- Perform all aspects of the job with a high level of professionalism and integrity
- Establish and uphold a positive work culture that is in line with company culture, values, and philosophies
- Guiding and leading the team
- Managing costs
- Maintain positive and cooperative relationships with all vendors and business partners
- Provide leadership and support by remaining very hands-on with staff and collaborative with ownership
- Foster opportunities for the team to learn and grow
- Continually strive to educate and develop staff as it relates to food, beverage, and service
- Model a strong but approachable floor presence and when interacting with guests so it translates to the rest of the team
- Develop a positive relationship with guests and the community to create and maintain guest retention
- Taking ownership of the business to increase sales and profitability
- Ensure an outstanding dining experience by monitoring consistent quality, service, and atmosphere for all guests that are in line with company standards
- Increasing brand awareness by creating marketing plans
- Setting an example to the team by providing excellent hospitality and service at all times
- Solve any guest issues in a timely and appropriate manner
- Anticipating needs of the restaurant and acting upon them
- Ensure quality and consistency of all products served
- Ensure all equipment is kept clean and in excellent working condition
- Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements
General Manager Qualifications:
- Minimum 3 years’ experience as a Restaurant General Manager (GM), FOH General Manager, or FOH Department Manager or 5+ years of experience as a Restaurant Assistant General Manager (AGM), Food & Beverage (F&B) Manager, Senior Manager, or FOH Manager in a full-service, upscale, restaurant concept is required
- Chef-driven restaurant experience is a big plus
- Strong understanding of steps of service within an elevated restaurant environment
- Proven track record in leading and motivating a team
- Strong knowledge of and passion for food and beverage
- Excellent written and verbal communication skills
- Strong interpersonal skills and high level of emotional intelligence
- Strong attention to detail and very highly organized
- Effective problem-solving skills
- Hands-on, lead by example style of leadership
- Humble and open-minded personality
- Ability to thrive in a high-pressure, fat-paced environment
- Exceptional standards for cleanliness, health, and safety
- Experience in managing P&L
- Flexible schedule, including weekends, and on holidays
- Food Safety Certification
- Be able to stand/walk for long periods of time
- Process driven and able to implement operating procedures that will continue to maximize efficiency
Compensation Package Includes:
- Base Salary in the $95-115k range DOE
- Quarterly Bonus Structure
- Fully Covered Medical Benefits
- PTO and Paid Sick Leave
- 401k
- Cell Phone Stipend
- Annual Wellness Stipend
- Dining Discounts
- Potential Relocation Assistance