Established restaurant group with a strong following is looking for a polished, team-focused General Manager to help oversee one of their newer locations. The ideal candidate will exemplify team leadership and hospitality while guiding seamless service, ensuring operational success, and contributing to the ongoing growth and development of staff. This is an energetic and tight-knit environment, perfect for someone who values top notch guest service and creating meaningful relationships with both guests and team members. Very exciting time to join an amazing team and a highly praised concept!
General Manager Responsibilities:
- Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation
- Ensure quality and consistency of all products served
- Ensure all equipment is kept clean and in excellent working condition
- Maintain positive and cooperative relationships with all vendors and business partners
- Foster opportunities for the team to learn and grow
- Continually strive to educate and develop of staff as it relates to food, beverage, and service standards
- Creating a positive and fun working environment
- Develop a positive relationship with guests to create and maintain guest retention
- Taking ownership of the business to increase sales and profitability
- Increasing brand awareness by creating marketing plans
- Set an example to the team by providing excellent hospitality and service at all times
- Anticipate the needs of the restaurant and act upon them
- Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements
General Manager Qualifications:
- 2+ years’ experience as Restaurant General Manager (GM) or 4-5 years of experience as a Restaurant Assistant General Manager (AGM), Senior Restaurant Manager, FOH Department Manager, or comparable leadership role in a full-service, upscale restaurant concept is required
- Proven track record in leading and motivating an inspired team
- Strong knowledge of wine and spirits
- Excellent written and verbal communication skills
- Strong interpersonal skills and attention to detail
- Highly organized
- Strategic and collaborative problem-solving skills
- High level of emotional intelligence
- Ability to thrive in a high-pressure, fast-paced environment
- Warm hospitality presence and the ability to establish a strong rapport with guests
- Team player mentality with a strong sense of humility
- Process driven and able to implement operating procedures that will continue to maximize efficiency
- Exceptional standards for cleanliness, health, and safety
- Experience in managing P&L
- Flexible schedule, including weekends, evenings, and on holidays as needed
- Food Safety Certification
- Able to stand/walk for long periods of time
Compensation Package Includes:
- Base Salary in the $100-120k range DOE
- Discretionary Bonus
- Medical Benefits
- PTO