Exciting new restaurant opening soon in Pasadena is looking for a passionate, high-energy General Manager! The concept is part of a larger, highly respected multiunit hospitality group with a glowing reputation in LA, and will feature a simple but extremely high-quality menu with a focus on top-tier ingredients and masterful execution, in addition to a full bar, cocktails, and wine selection. Slated to be a dinner-only concept, the service style will be both elevated and relaxed, set in a cozy, intimate, and newly designed space. The team is looking for an experienced GM to spearhead the opening, help hire and train the FOH team, create systems and structure, and oversee day-to-say service and operations once the concept is open. With plans to continue expanding the concept beyond Pasadena, this person will play a pivotal role in setting the brand up for success, establishing a strong sense of culture, and implementing clear, replicable operational and service standards in line with ownership’s vision for the concept.

The ideal candidate has a genuine passion for being on the floor engaging with guests, a hospitality driven ethos, and strong operational instincts, and a proven background in systems and structure. Someone who values quality product, and is deeply committed to providing a warm, positive guest experience while leading by example, so it translates to the rest of the team is essential. A very exciting chance to join a highly anticipated new opening with strong growth potential and great benefits!  

 General Manager Responsibilities:

• Oversee and positively impact all areas of the business including: pre- and post-opening checklists, hiring, sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation
• Develop day to day operations plan and SOP’s for the restaurant (daily reports, cash handling and deposit procedures, roles and responsibilities, station guidelines, safety protocols, cleaning and maintenance schedules, sidework checklists, opening and closing duties, shift change outline, injury reporting, etc)
• Monitor restaurant and staff performance to ensure standards are met & exceeded as it pertains to COGS, inventory management, staffing, and cleanliness
• Ensure quality and consistency of all products served
• Provide ongoing leadership and support to the team by maintaining a strong presence in the restaurant  
• Ensure all equipment is kept clean and in excellent working condition
• Maintain positive and cooperative relationships with all vendors and business partners
• Foster opportunities for the team to learn and grow
• Establish and uphold a positive, energetic, and inviting working environment with a commitment to operational excellence
• Continually strive to educate and develop of staff as it relates to food, beverage, and service
• Developing a positive relationship with guests and regulars
• Taking full ownership of the business to increase sales and profitability
• Maintain, support, and promote company culture and philosophies
• Increasing brand awareness by creating marketing plans
• Set an example to the team by providing excellent hospitality and service at all times
• Anticipate the needs of the restaurant and act upon them
• Hold team accountable to high standards while remaining hands on and leading by example
• Assess employee performance and provide helpful feedback and training opportunities
• Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
• Receive and resolve customer complaints in a timely and tactful manner to maintain and improve customer satisfaction
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements

General Manager Qualifications:

• 2-3 years’ experience as Restaurant General Manager (GM) OR 4-5+ years as an Assistant Restaurant General Manager (AGM), Senior Manager, FOH Department Manager, Service Manager/Director, Hospitality Manager, or comparable leadership role in a full-service, upscale or upscale/casual restaurant concept is required
• New restaurant opening experience is a plus
• Strong understanding of elevated but approachable service standards
• Passion for well-executed food and simple, high-quality ingredients
• Proven track record in leading and motivating a team
• Strong beverage knowledge is a plus
• Desire to learn and grow while simultaneously helping the brand evolve and expand
• Excellent written and verbal communication skills
• Strong interpersonal skills and attention to detail
• Highly organized
• Effective and collaborative problem-solving and conflict resolution skills
• Ability to thrive in a high-pressure, fast-paced environment
• Commitment to providing exceptional service to guests and support to staff members
• Team player mentality with a lead by example approach
• Process and systems driven with the ability to implement operating procedures that will maximize efficiency and set the brand up for successful expansion in the future
• Exceptional standards for cleanliness, health, and safety
• Strong understanding of numbers, administrative functions, and controlling cost of goods
• Experience in managing P&L
• Flexible schedule, including weekends, holidays, and evenings as needed
• Food Safety Certification
• Able to stand/walk for long periods of time

Compensation Package Includes:

• Base Salary in the $100-110k range DOE
• Bonus Potential
• Medical/Dental Insurance
• 401k
• PTO Plan
• Car Allowance
• Cell Phone Reimbursement

Celebrated DTLA restaurant is seeking an experienced, service-driven Floor Manager to join the team! This highly acclaimed restaurant features a locally sourced menu inspired by what’s in season, a heavily curated and modern bar/wine program, and strong catering/event capabilities. Looking for someone with excellent leadership skills who can build a rapport with staff, establish a positive relationship with guests, and provide a consistently warm, memorable dining experience while leading the team by example. Some working wine knowledge is required, and for candidates with a higher degree of experience and interest in wine, there is potential for this role to become more involved with managing the wine program overtime. This person will also support with event execution as needed, and any prior event experience is a plus. The perfect opportunity for a high-energy team player to be an integral addition to the quality of product, service, and ambiance of a highly respected concept!

Floor Manager Responsibilities:

• Oversee the FOH team and own the floor during service
• Ensure the team is knowledgeable on menu items and beverage offerings
• Hire, train, motivate and coach team members
• Provide support for the GM and upper management in positive, collaborative manner
• Basic understanding of ordering, inventory, and scheduling
• Perform all aspects of the job with a high level of professionalism and integrity
• Ensure an exceptional guest experience in all areas and resolve any guest issues that may arise
• Contribute to upholding a positive, inclusive work environment
• Help oversee and execute onsite events in collaboration with the events team
• Maintain, support, and promote company culture and philosophies
• Take initiative to help build the business and get to know repeat customers and higher-profile clientele
• Contribute to controlling costs and maximizing efficiencies
• Maintain extremely high standards for health, safety, and sanitation
• Hold team accountable to high standards of service while remaining hands on and leading by example
• Assess employee performance and provide helpful feedback and training opportunities
• Continuously look for new opportunities to develop the team and help them grow
• Understand and comply with CA labor laws

Floor Manager Qualifications:

• 3-4+ years’ experience as Restaurant Assistant General Manager (AGM), Senior Manager, Restaurant Manager, Food & Beverage Manager, Dining Room Manager, FOH Manager, Hospitality Manager, or comparable title in a full-service, upscale or fine dining restaurant, hotel, or comparable hospitality concept is required
• Some working knowledge of wine is required, advanced knowledge a big plus!
• Passion for high-quality food, beverage, and service
• Some prior exposure to overseeing and executing onsite events
• Basic understanding of administrative functions and controlling cost of goods
• Reliable and punctual with very strong attention to detail
• Excellent communication skills, both verbal and written
• Strong sense of integrity and initiative
• Warm and inspiring personality with a desire to learn and grow
• Strong interpersonal, leadership, coaching, and conflict resolution skills
• Ability to prioritize and manage time effectively
• Commitment to providing exceptional service to guests and support to staff members
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Exceptional standards for cleanliness, health, and safety
• Ability to thrive in a high-pressure, high-touch service environment
• Computer proficiency, including the use of Microsoft office
• Flexible schedule, including weekends, evenings, and on holidays as needed
• Food safety certification

Compensation Package Includes:

• Base Salary in the $85-100k range DOE
• Medical Benefits
• PTO Plan
• Cell Phone Stipend
• Parking Provided

Established restaurant group with a strong following is looking for a polished, team-focused General Manager to help oversee one of their newer locations.  The ideal candidate will exemplify team leadership and hospitality while guiding seamless service, ensuring operational success, and contributing to the ongoing growth and development of staff. This is an energetic and tight-knit environment, perfect for someone who values top notch guest service and creating meaningful relationships with both guests and team members. Very exciting time to join an amazing team and a highly praised concept!

General Manager Responsibilities:

• Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation
• Ensure quality and consistency of all products served
• Ensure all equipment is kept clean and in excellent working condition
• Maintain positive and cooperative relationships with all vendors and business partners
• Foster opportunities for the team to learn and grow
• Continually strive to educate and develop of staff as it relates to food, beverage, and service standards
• Creating a positive and fun working environment
• Develop a positive relationship with guests to create and maintain guest retention
• Taking ownership of the business to increase sales and profitability
• Increasing brand awareness by creating marketing plans
• Set an example to the team by providing excellent hospitality and service at all times
• Anticipate the needs of the restaurant and act upon them
• Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements

General Manager Qualifications:

• 2+ years’ experience as Restaurant General Manager (GM) or 4-5 years of experience as a Restaurant Assistant General Manager (AGM), Senior Restaurant Manager, FOH Department Manager, or comparable leadership role in a full-service, upscale restaurant concept is required
• Proven track record in leading and motivating an inspired team
• Strong knowledge of wine and spirits
• Excellent written and verbal communication skills
• Strong interpersonal skills and attention to detail
• Highly organized
• Strategic and collaborative problem-solving skills
• High level of emotional intelligence
• Ability to thrive in a high-pressure, fast-paced environment
• Warm hospitality presence and the ability to establish a strong rapport with guests
• Team player mentality with a strong sense of humility
• Process driven and able to implement operating procedures that will continue to maximize efficiency
• Exceptional standards for cleanliness, health, and safety
• Experience in managing P&L
• Flexible schedule, including weekends, evenings, and on holidays as needed
• Food Safety Certification
• Able to stand/walk for long periods of time

Compensation Package Includes:

• Base Salary in the $100-120k range DOE
• Discretionary Bonus
• Medical Benefits
• PTO

Popular and successful neighborhood restaurant is looking for an experienced, hospitality-driven Assistant General Manager to join the team! This family-friendly dining destination is known for their relaxed, ingredient-driven cuisine, strong beverage program, and an elevated, approachable vibe that is quintessentially West Los Angeles. The team is looking for a warm, floor-focused leader to helm day-to-day operations, oversee service, and lead the team by example both on the floor and behind the scenes. The ideal candidate will have proven experience in upscale, relatively high-volume dining establishments, in addition to an impeccable floor presence, strong attention to detail, and an all-hands-on-deck mentality. While this person will have added support from a GM and ownership as needed, this role will be the primary FOH manager in the restaurant day-today. Great opportunity to join a thriving, beloved concept!

Assistant General Manager Responsibilities:

• Oversee day-to-day operations of the restaurant, including but not limited to, staffing, inventory management, bar ordering, and quality control
• Ensure the team is knowledgeable on the menu items
• Assist with hiring, training, motivating and coaching team members
• Perform all aspects of the job with a high level of professionalism and integrity
• Establish and uphold positive work culture
• Provide support for the team in positive, collaborative manner
• Take initiative to help continue building business and get to know repeat customers
• Uphold high standards of guest service and satisfaction, proactively addressing any issues or concerns to ensure a positive dining experience for every guest
• Maintain positive and cooperative relationships with all vendors, business partners, and staff
• Encourage opportunities for the team to learn and grow
• Continually strive to educate and develop of staff as it relates to food, beverage, and service
• Ensure stellar guest experience in all areas
• Solve any guest issues in a timely and appropriate manner
• Ensure quality and consistency of all products served
• Ensure all equipment is kept clean and in excellent working condition
• Hold team accountable to high standards while remaining hands on and leading by example
• Maintain a strong presence in the restaurant on a regular basis, especially on the floor during service
• Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements

Assistant General Manager Qualifications:

• 2-3+ years’ experience as Restaurant Assistant General Manager (AGM) or Senior Restaurant Manager OR 4+ years as a Restaurant Manager, Food & Beverage Manager, Dining Room Manager, FOH Manager, Service Manager, Hospitality Manager, or comparable title in a full service, upscale dining establishment
• High volume service/restaurant experience is preferred
• Passion for food, beverage, and high-end guest service
• Working wine and beverage/craft cocktail knowledge is a plus
• Proven knowledge of personalized service standards
• Strong leader and motivator to the staff and management
• A lead by example and team player approach
• Impeccable attention to detail
• Ability to prioritize and manage time effectively
• Strong sense of integrity and initiative
• Excellent interpersonal, written, and verbal communication skills
• Highly collaborative problem-solving skills
• Ability to thrive in a high-pressure, high-volume environment and maintain composure
• Exceptional standards for cleanliness, health, and safety
• Basic understanding of administrative functions, cost control, and bar ordering
• Commitment to providing exceptional service to guests and support to staff members
• Computer proficiency, including the use of Microsoft office
• Flexible schedule, including evenings, weekends, and on holidays as needed
• Food safety certification

Compensation Package Includes:

• Base Salary in the $75-80k range DOE
• Discretionary Bonus Potential
• Medical Benefits
• PTO Plan

Stunning and historic One Key Michelin property is looking for an experienced and self-motivated Catering Sales & Events Manager to join the team! This is a dynamic, high-energy role that will be responsible for leading the events department, including but not limited to business development, building BEO’s, networking, driving revenue/sales, processing and managing leads, and supporting clients through the event planning and preparation process. The ideal candidate has a proven background in both private event/catering sales and private events management/execution, and is closely connected with the local LA community, preferably in the West LA market. Looking for someone who can bring a well-established book of business and strong existing client/vendor relationships in order to grow the property’s event department and boost revenue. This is a great opportunity for a true go-getter with a vibrant, hospitality-forward personality to make an immediate and measurable impact at an incredible property with a lot of untapped potential!

Responsibilities:

• Responsible for helping to sell private functions, including meeting with clients to determine needs, meeting those needs, and exceeding their expectations through detailed communication
• Research, identify, and pursue new client relationships and business opportunities through strategic outreach and introduction
• Networking inside and outside the property to obtain leads and build relationships with new and existing clients
• Receiving, organizing, and processing incoming event leads, ensuring smooth communication and follow-through
• Work directly with clients and event planners to understand their needs and bring their vision to life
• Spearhead the building of BEOs and assist with any associated administrative tasks
• Developing new business relationships and opportunities to increase private events and drive sales
• Maximize revenue through expert promotion and relatability
• Respond promptly to inquiries from clients and prospective new clientele
• Proactively solicit and manage event/catering opportunities with high revenue potential
• Maintain a high-level of communication with the client throughout the event process (pre-event, event, post-event)
• Lead all client site inspections
• Provide a high level of service to both internal and external stakeholders, ensuring that all event details are clear and executed flawlessly
• Utilize event software platforms to manage bookings, track leads, and streamline processes
• Maintain professionalism when managing expectations and negotiating with clients, ensuring their vision is met while respecting the venue’s standards
• Support a team-oriented environment, working alongside an Event Coordinator and Sales Director to ensure all operational aspects are handled effectively
• Be flexible and adapt to various event schedules, adjusting for busy event periods and accommodating client needs
• Attend and support all on-site event functions and execution as needed

Candidate Qualifications:

• 3-4+ years of experience as an Event Sales Manager, Catering Sales Manager, Events/Catering Operations Manager, Banquet Manager, Catering/Event Sales Director, or comparable role in a full-service, fine-dining, multi-use restaurant or boutique/luxury hotel environment is required
• Prior experience with both private event sales and private events management/execution is required
• Any prior exposure to luxury/boutique hotels, private clubs, or comparable hospitality venues is strongly preferred
• Proven understanding of the Los Angeles events market, with a strong preference for the West LA market specifically
• Strong knowledge of competitor’s strengths and weaknesses, economic trends, supply and demand, etc.
• Candidates who are local to Los Angeles with a strong book of existing contacts are highly preferred
• Proven track record of sales performance along with marketing/prospecting programs that drive event revenue
• Creative selling ability to close on business and negotiate contracts
• High energy, collaborative, and outgoing personality
• Meticulous attention to detail
• Inherent passion for high-quality food, beverage, and service
• Strong organizational and administrative skills, with the ability to manage multiple tasks simultaneously
• Familiarity with event management software and systems
• Solid understanding of event revenue generation
• Ability to work well under pressure, maintaining composure in high-stress situations
• Exceptional interpersonal skills, with a polished, customer-facing demeanor and strong communication abilities
• Strong emotional intelligence, able to deal with difficult or demanding clients in a calm, professional manner
• An understanding of event pricing, budgets, and the competitive landscape in Los Angeles
• Flexibility and adaptability to meet the demands of the event schedule, with a willingness to work varied hours
• A polished, fashion-forward appearance with the ability to represent the venue’s sophisticated brand
• A self-starter who can jump into the role immediately and make an impact
• Commitment to providing excellent service to guests and support to staff members

Compensation & Benefits Include:

• Base Salary in the $85-90k range DOE (paid hourly + budgeted OT)
• Structured Incentive Plan
• Full Medical and Dental Benefits
• 401k
• PTO Plan

A new opportunity from BMRS Hospitality Recruitment

General Manager for 33 Taps DTLA
LA’s Premier Neighborhood Sports Bar and Gathering Place

33 Taps isn’t the only choice Angelenos have when deciding where to catch the game or meet for happy hour—but it certainly is the best choice. Since 2016, they have been the go-to neighborhood destination for quality food, ice cold beer, great prices, and 360° views of premier sporting events. Their scratch kitchen has something for everyone, from juicy burgers and succulent wings to fresh vegan options and all-day brunch. Paired with a top-tier selection of draft beer, full bar and cocktail program, and warm, inclusive vibes, 33 Taps makes the perfect all-occasion destination that guests want to return to again and again.

With four thriving locations under their belt, 33 Taps continues to grow – with additional expansion already in development and more opportunities on the horizon. This is an exciting time to join a respected, energetic company built around community, hospitality, and creating great experiences!

    

33 Taps is seeking an experienced General Manager with a strong hospitality presence to lead their Downtown LA location, the largest in the group. The current GM will be moving into a regional capacity as the company grows, and they are looking for a proven operator who can immediately step in and take ownership of a demanding operation with composure, confidence, and ease. This person will work closely with the current GM in the initial weeks to get properly acclimated and help ensure a smooth transition.

This is a multifaceted role that will be responsible for all aspects of the business, including team development, financial and operational performance, guest satisfaction, quality and consistency, and service execution. The ideal candidate will have an established track record of success in volume-heavy, large format restaurants, and experience overseeing substantial teams of 30+ employees. Candidates should be equally numbers driven, with the ability to identify and maximize opportunities to drive sales and business growth. Looking for someone with a true ownership mentality and a strong sense of initiative who can uphold and build upon a strong culture of growth, integrity, and operational excellence.

Compensation includes a base salary in the $120-150k range DOE, plus 20% annual bonus potential, partially covered medical benefits, and progressive PTO plan. This is a great role for a high-volume experienced, financially savvy, and inspirational leader who thrives in a dynamic setting to join a committed team with a culture of promoting from within!

   

Please do not reach out to 33 Taps directly. Qualified applicants will be contacted.

 

Brad Metzger Restaurant Solutions (BMRS), a Southern California based Hospitality Recruitment and Placement firm, has established relationships with and represents the most acclaimed independent fine dining restaurants in the U.S., celebrity chef restaurant groups, casual restaurant companies, luxury hotels, country clubs and distinguished private chef clients. www.restaurant-solutions.com