Senior Manager – Modern Fine Dining Steakhouse

Progressive California steakhouse is looking for a passionate, collaborative, and polished Senior Manager to join the team! The concept is well-known for their contemporary, sophisticated take on the classic fine dining experience, as well as their very strong bar and wine program. This role will be responsible for supporting all aspects of restaurant operations, from running service to leading and developing the team in collaboration with the longtime General Manager. The ideal candidate will bring fine-tuned leadership skills, excellent knowledge of high-caliber food & beverage, and be strongly guest oriented with a proven understanding of high-level service standards. This role will be joining a strong and tight-knit existing management team, and it is important that this person be able to integrate and mesh will with current staff, while enhancing their already strong flow of service and operations. Candidates must have a warm, hospitality-forward energy and the ability to lead the team by example both on the floor and behind the scenes. Any prior beverage experience is a big plus, and high-volume experience strongly preferred. Great opportunity to join a highly respected concept and group – very strong compensation package and great benefits!

Senior Manager Responsibilities:

• Assist in overseeing day-to-day operations of the restaurant, including but not limited to, staffing, inventory management, and quality control
• Ensure the team is knowledgeable on the menu items
• Assist with hiring, training, motivating and coaching team members
• Perform all aspects of the job with a high level of professionalism and integrity
• Establish and uphold positive work culture
• Provide support for the GM and all staff in positive, collaborative manner
• Take initiative and help to build business and repeat customers
• Uphold high standards of guest service and satisfaction, proactively addressing any issues or concerns to ensure a positive dining experience for every guest
• Maintain positive and cooperative relationships with all vendors, business partners, and staff
• Encourage opportunities for the team to learn and grow
• Continually strive to educate and develop of staff as it relates to food, beverage, and service
• Ensure stellar guest experience in all areas
• Solve any guest issues in a timely and appropriate manner
• Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
• Ensure quality and consistency of all products served
• Ensure all equipment is kept clean and in excellent working condition
• Hold team accountable to high standards while remaining hands on and leading by example
• Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements

Senior Manager Qualifications:

• 2-3+ years’ experience as Restaurant Assistant General Manager (AGM) or Senior Restaurant Manager OR 4-5+ years as a Restaurant Manager, Food & Beverage Manager, Dining Room Manager, FOH Manager, Service Manager, Hospitality Manager, or comparable title in a full service, upscale or fine dining, chef-driven establishment
• High volume service/restaurant experience is required
• Chef-driven restaurant experience is highly desired
• Any prior maitre’d experience is a plus
• Passion for high-caliber food, beverage, and high-end guest service
• Strong wine and beverage/craft cocktail knowledge is highly preferred
• Proven knowledge of elevated, high-touch service standards
• Strong leader and motivator to the staff and management
• A lead by example and team player approach
• Impeccable attention to detail
• Strong sense of integrity and initiative
• Excellent interpersonal, written, and verbal communication skills
• Highly collaborative problem-solving skills
• Ability to thrive in a high-pressure, high-volume environment and maintain composure
• Exceptional standards for cleanliness, health, and safety
• Experience assisting with managing inventory and cost controls
• Basic understanding of administrative functions
• Commitment to providing exceptional service to guests and support to staff members
• Computer proficiency, including the use of Microsoft office
• Flexible schedule, including weekends, and on holidays
• Food safety certification

Compensation Package Includes:

• Base Salary in the $110-120k range DOE
• Bonus Potential
• Medical/Dental/Vision Benefits
• 401k
• PTO Plan