Restaurant General Manager – Desert Oasis Hotspot

Stunning boutique-luxury property in the heart of Palm Springs is seeking an experienced General Manager with a strong sense of initiative to lead their wildly successful, highly sought after restaurant. This is a high-volume concept that serves as the main three-meal restaurant for the property and in-room dining, and features an elevated, chef-driven menu and connected cocktail bar/lounge. The GM will be responsible for overseeing all operational duties and service for the restaurant, lounge, and IRD, with a strong focus on team development, training, and implementing strong systems and procedures to stabilize the concept for continued growth and success.

The ideal candidate is a hands-on, empathetic leader with a proven background in upscale, respected restaurants and a proven background in systems and structure. This is a high-profile role that will be integral to the FOH leadership and executive team, so it is critical that this person have a passion for training, high-caliber service, and creating memorable experiences for each and every guest. Prior experience in the SoCal hospitality market and/or prior hotel restaurant management experience is a big plus, but not absolutely required. An amazing opportunity for a high-energy leader with a strong ownership mindset to join a very special team and concept with future growth potential!

General Manager Responsibilities:

• Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation
• Maintain positive and cooperative relationships with all vendors and business partners
• Lead and direct the work of the management team including scheduling, assigning responsibilities, and setting expectations
• Hire and train managers and supervisors
• Creating a positive team dynamic and culture that exists in a fun working environment
• Anticipate the needs of the restaurant and act accordingly and in a timely manner
• Develop a positive relationship with guests and repeat clientele
• Ensure quality and consistency of all products served with high standards
• Assist in all daily restaurant floor operations in all capacities, and maintain a strong presence in the restaurant on a regular basis
• Ensure all equipment is kept clean and in excellent working condition
• Encourage and build mutual trust, respect, and cooperation among team members
• Foster opportunities for the team to learn and grow
• Act as an ambassador for the brand and provide leadership and planning to the F&B department to support culture, maximize operations, and enhance guest satisfaction
• Continually strive to educate and develop of staff as it relates to food, beverage, and service
• Taking ownership of the business to increase sales and profitability
• Increasing brand awareness by creating marketing plans
• Set an example to the team by providing excellent hospitality and service at all times
• Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements

Candidate Qualifications:

• 3-5+ years of experience as a Restaurant General Manager (GM), F&B General Manager, Department Manager, Food & Beverage (F&B) Director, FOH General Manager, Director of Outlets, Director of Restaurants, or comparable restaurant management role in a full-service, upscale, freestanding or hotel restaurant concept is required
• Prior experience working in a hotel restaurant environment is highly preferred, but not absolutely required
• Chef-driven restaurant experience is preferred
• Experience working in the SoCal hospitality market and/or Palm Springs is a big plus
• Strong knowledge of high-caliber food, beverage, and elevated service standards
• Self-starter with the ability to multi-task and switch directions accordingly
• Proven track record in leading and motivating a strong, cohesive team
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Highly organized with strong attention to detail
• Effective problem-solving skills
• Ability to thrive in a seasonally fluctuating restaurant environment
• Hands-on, team player mentality
• Process driven and able to implement operating procedures that will provide stability and maximize operational efficiency
• Exceptional standards for cleanliness, health, and safety
• Comprehensive knowledge of expense control including P&L management
• Must be willing to work a flexible schedule, including weekends, evenings, and holidays depending on needs of the season
• Composure in handling complaints, settling disputes, and resolving grievances and conflicts within team or clientele
• Food Safety Certification
• Able to stand/walk for long periods of time

Compensation Package Includes:

• Base Salary in the $115-140k range DOE
• Annual Bonus Potential
• Medical, Dental, and Vision Benefits
• 401k with Matching
• PTO Plan
• Comp Room Nights & Other Company Perks
• Relocation Assistance