Lively, ingredient-driven Pasadena mainstay is seeking an experienced, professional General Manager to join their team. This celebrated concept is known for their craft cocktails, market-driven small plates, and inviting late-night ambiance. The company is very big on culture, so someone with a passion for guest service, a hospitality driven ethos, and strong operational experience is essential.
The ideal candidate has a strong sense of personal and professional accountability, with a proven track record of leading/developing strong teams, driving sales, and supporting efficient restaurant operations. There is a heavy late-night component to this role, and candidates must be comfortable working primarily evening/closing shifts and have the ability to guide the team during busier nights of service. Also open to a strong AGM with proven leadership and operational experience who is ready to step into their first GM role. This is a great opportunity to be a part of a respected restaurant group with a glowing reputation!
General Manager Responsibilities:
- Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
- Ensure quality and consistency of all products served
- Ensure all equipment is kept clean and in excellent working condition
- Maintain positive and cooperative relationships with all vendors and business partners
- Foster opportunities for the team to learn and grow
- Maintaining a strong presence in the restaurant at every shift and on the floor during service
- Continually strive to educate and develop of staff as it relates to food, beverage, and service
- Creating a positive and fun working environment in line with company values
- Developing a positive relationship with guests to create & maintain guest retention
- Taking ownership of the business to increase sales and profitability
- Maintain, support and promote company culture and philosophies
- Increasing brand awareness by creating marketing plans
- Set an example for the team by providing excellent hospitality and service at all times
- Hold team accountable to high standards while remaining hands on and leading by example
- Anticipate the needs of the restaurant and act upon them
- Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements
General Manager Qualifications:
- 2-4+ years’ experience as Restaurant General Manager (GM) OR 6+ years as an Assistant Restaurant General Manager (AGM), Senior Manager, FOH Department Manager, Service Manager/Director, Hospitality Manager, or comparable leadership role in a full-service, upscale or fine dining restaurant concept is required
- Must be comfortable and able to work evening/closing shifts on a regular basis
- Inherent passion and excitement for top-tier food, beverage, and progressive menus
- Proven track record in leading and motivating a team
- Previous chef-driven and/or fine dining experience is preferred
- Strong knowledge of wine and spirits, any prior beverage/bar experience is a plus
- Excellent written and verbal communication skills
- Strong interpersonal skills and attention to detail
- Highly organized
- Effective and collaborative problem-solving and conflict resolution skills
- Strong sense of personal and professional accountability
- Ability to thrive in a high-pressure, fast-paced environment
- Commitment to providing exceptional service to guests and support to staff members
- Team player mentality with a strong sense of humility
- Process driven and able to implement operating procedures that will continue to maximize efficiency
- Exceptional standards for cleanliness, health, and safety
- Experience in managing P&L
- Flexible schedule, including weekends, nights, and holidays
- Food Safety Certification
- Able to stand/walk for long periods of time
Compensation Package Includes:
- Base Salary in the $85-95k range DOE
- Medical Benefits
- 401k
- PTO Plan