Acclaimed Italian restaurant with a loyal following is seeking an experienced and service-driven General Manager to join their team! Part of an independent hospitality group, this is a great opportunity for a passionate FOH leader to join a respected Los Angeles brand that is actively expanding. The ideal candidate will exemplify team leadership and hospitality, while guiding seamless service on the floor and ensuring operational success in all aspects. Familiarity with bar and beverage programs is required, including knowledge of basic cost controls, service execution, and quality standards. This is an energetic, fast-paced, and tight-knit environment, and the team places a very strong emphasis on employee culture and dialed in company values. Someone who values superior guest service and creating meaningful relationships with both guests and staff is essential. Very exciting time to join an amazing team with strong future growth potential!
General Manager Responsibilities:
- Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
- Ensure quality and consistency of all products served
- Ensure all equipment is kept clean and in excellent working condition
- Maintain positive and cooperative relationships with all vendors and business partners
- Foster opportunities for the team to learn and grow
- Help oversee and maintain the beverage program in collaboration with the Beverage Manager and AGM
- Maintaining a strong presence in the restaurant at every shift and on the floor during service
- Continually strive to educate and develop of staff as it relates to food, beverage, and service
- Creating a positive and fun working environment in line with company values
- Developing a positive relationship with guests
- Taking ownership of the business to increase sales and profitability
- Maintain, support and promote company culture and philosophies
- Increasing brand awareness by creating marketing plans
- Set an example to the team by providing excellent hospitality and service at all times
- Anticipate the needs of the restaurant and act upon them
- Hold team accountable to high standards while remaining hands on and leading by example
- Assess employee performance and provide helpful feedback and training opportunities
- Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements
General Manager Qualifications:
- 2-3+ years’ experience as Restaurant General Manager (GM) OR 6+ years as an Assistant Restaurant General Manager (AGM), Senior Manager, FOH Department Manager, Service Manager/Director, Hospitality Manager, or comparable leadership role in a full-service, high-volume restaurant concept is required
- Some level of high-volume service/operational experience is required
- Proven track record in leading and motivating a team
- Strong knowledge of wine and spirits, and familiarity with bar and beverage program operations
- Excellent written and verbal communication skills
- Strong interpersonal skills and attention to detail
- Highly organized
- Effective and collaborative problem-solving and conflict resolution skills
- Ability to thrive in a high-pressure, fast-paced environment
- Commitment to providing exceptional service to guests and support to staff members
- Develops relationships with guests to create & maintain guest retention
- Team player mentality with a strong sense of humility
- Process driven and able to implement operating procedures that will continue to maximize efficiency
- Exceptional standards for cleanliness, health, and safety
- Strong understanding of numbers, administrative functions, and controlling cost of goods
- Experience in managing P&L
- Flexible schedule, including nights, weekends, and holidays as needed
- Food Safety Certification
- Able to stand/walk for long periods of time
Compensation Package Includes:
- Base Salary in the $90-105k range DOE
- Medical/Dental/Vision and Life Insurance
- 401k
- PTO Plan
- Dining Discounts