An iconic Westside seafood restaurant is looking for an experienced and mature General Manager with impeccable leadership and hospitality skills to join the team! Featuring an award-winning menu that is highly ingredient-driven and inspired by California’s seasonal coastal bounty, this is an exciting opportunity for a proven GM to bring strong a strong sense of culture, leadership, and elevated service to the next chapter of a highly respected concept. The ideal candidate is an experienced restaurant operator with a proven track record of success in upscale dining concepts, and has experience improving systems, streamlining operations, training staff, and upholding a strong culture of excellence. Someone with the ability to command both the floor during service and the respect of the team, while leading by example and inspiring staff to want to learn and grow. Candidates must be passionate about maintaining an active presence in the restaurant on a regular basis, building relationships with the community, and delivering a top-tier guest experience at all times. A great opportunity for a confident, polished leader with a strong floor presence to join a longstanding concept with a great reputation!
General Manager Responsibilities:
- Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation
- Perform all aspects of the job with a high level of professionalism and integrity
- Establish and uphold a positive work culture that is in line with company culture, values, and philosophies
- Guiding and leading the team
- Managing costs
- Maintain positive and cooperative relationships with all vendors and business partners
- Provide leadership and support by remaining very hands-on with staff and collaborative with ownership
- Foster opportunities for the team to learn and grow
- Continually strive to educate and develop staff as it relates to food, beverage, and service
- Model a strong but approachable floor presence and when interacting with guests so it translates to the rest of the team
- Develop a positive relationship with guests and the community to create and maintain guest retention
- Taking ownership of the business to increase sales and profitability
- Ensure an outstanding dining experience by monitoring consistent quality, service, and atmosphere for all guests that are in line with company standards
- Increasing brand awareness by creating marketing plans
- Setting an example to the team by providing excellent hospitality and service at all times
- Solve any guest issues in a timely and appropriate manner
- Anticipating needs of the restaurant and acting upon them
- Ensure quality and consistency of all products served
- Ensure all equipment is kept clean and in excellent working condition
- Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements
General Manager Qualifications:
- Minimum 3 years’ experience as a Restaurant General Manager (GM), FOH General Manager, or FOH Department Manager or 5+ years of experience as a Restaurant Assistant General Manager (AGM), Food & Beverage (F&B) Manager, Senior Manager, or FOH Manager in a full-service, upscale, restaurant concept is required
- Chef-driven restaurant experience is a big plus
- Strong understanding of steps of service within an elevated restaurant environment
- Proven track record in leading and motivating a team
- Strong knowledge of and passion for food and beverage
- Excellent written and verbal communication skills
- Strong interpersonal skills and high level of emotional intelligence
- Strong attention to detail and very highly organized
- Effective problem-solving skills
- Hands-on, lead by example style of leadership
- Humble and open-minded personality
- Ability to thrive in a high-pressure, fast-paced environment
- Exceptional standards for cleanliness, health, and safety
- Experience in managing P&L
- Flexible schedule, including weekends, and on holidays
- Food Safety Certification
- Be able to stand/walk for long periods of time
- Process driven and able to implement operating procedures that will continue to maximize efficiency
Compensation Package Includes:
- Base Salary in the $100-115k range DOE
- Potential Bonuses
- Medical Benefits
- PTO Plan