General Manager – Elevated Eastside Gastropub

Independent growing group is seeking an experienced and professional General Manager to lead their team! This is a wildly popular, successful bar & restaurant on the Eastside, with a loyal gameday clientele and a glowing reputation. The GM will oversee all day-to-day operations for the restaurant, with a focus on team development, building culture, driving sales, and maintaining high standards of quality and service. The ideal candidate is a hands-on, collaborative leader with a hospitality driven ethos, strong financial acumen, and passion for engaging with guests in a busy, fast-paced restaurant. This is a great opportunity for a proven hospitality professional to contribute to the ongoing growth and success of a respected company and brand!

General Manager Responsibilities:

• Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
• Ensure quality and consistency of all products served
• Ensure all equipment is kept clean and in excellent working condition
• Maintain positive and cooperative relationships with all vendors and business partners
• Foster opportunities for the team to learn and grow
• Maintaining a strong presence in the restaurant during every shift and on the floor during service
• Continually strive to educate and develop of staff as it relates to food, beverage, and service
• Creating a positive and fun working environment in line with company values and brand image
• Developing a positive relationship with guests
• Taking ownership of the business to increase sales and profitability
• Maintain, support and promote company culture and philosophies
• Increasing brand awareness by creating marketing plans
• Set an example to the team by providing excellent hospitality and service at all times
• Anticipate the needs of the restaurant and act upon them
• Hold team accountable to high standards while remaining hands on and leading by example
• Assess employee performance and provide helpful feedback and training opportunities
• Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements

General Manager Qualifications:

• 2-3 years’ experience as Restaurant General Manager (GM) OR 4+ years as an Assistant Restaurant General Manager (AGM), Senior Manager, FOH Department Manager, Service Manager/Director, Hospitality Manager, or comparable leadership role in a full-service, upscale or upscale/casual restaurant concept is required
• Some level of high-volume service/operational experience is highly preferred 
• Passion for well-executed food and a scratch kitchen
• Proven track record in leading and motivating a team
• Any beverage and/or beer knowledge is a plus
• Desire to learn and grow while simultaneously helping the brand evolve
• Excellent written and verbal communication skills
• Strong interpersonal skills and attention to detail
• Highly organized
• Effective and collaborative problem-solving and conflict resolution skills
• Ability to thrive in a high-pressure, fast-paced environment
• Commitment to providing exceptional service to guests and support to staff members
• Develops relationships with guests to create & maintain guest retention
• Team player mentality with a strong sense of humility
• Process and systems driven with the ability to implement operating procedures that will to maximize efficiency
• Exceptional standards for cleanliness, health, and safety
• Strong understanding of numbers, administrative functions, and controlling cost of goods
• Experience in managing P&L is highly preferred
• Flexible schedule, including weekends, holidays, and evenings as needed
• Food Safety Certification
• Able to stand/walk for long periods of time

Compensation Package Includes:

• Base Salary in the $110-125k range DOE
• Bonus Potential
• Medical Benefits
• PTO Plan