Esteemed, high-end chef-led venue is seeking an Events Sales Manager to join the team and help oversee the events department. This is a unique opportunity to work in a versatile, high-energy environment where no two events are ever the same! The venue offers a wide range of event possibilities, and the team prides themselves on their commitment to going above and beyond the high service expectations of clients. This role will work closely with the Events Director and events team to source, drive, and process incoming event leads, manage event details, and help execute a variety of high-profile, bespoke events.
The ideal candidate has a proven background in both private event sales and private events management/execution, and any prior restaurant management experience is a big plus. Looking for a responsible professional with meticulous attention to detail and the ability to flourish in a fast-paced, high-touch service environment. This is a great opportunity for someone with an inherent passion for the hospitality industry and a hands-on approach to leadership who can hit the ground running with minimal training. Very exciting chance to work alongside an award-winning team in a heavily guest-facing role with exposure to high-caliber clientele!
Event Sales Manager Responsibilities:
- Responsible for helping to sell private functions, including meeting with clients to determine needs, meeting those needs, and exceeding their expectations through detailed communication
- Networking inside and outside the Restaurant Group to obtain leads and build relationships with new and existing clients
- Receiving, organizing, and processing incoming event leads, ensuring smooth communication and follow-through
- Work directly with clients and event planners to understand their needs and bring their vision to life
- Support the Event Director in building BEOs and assist with any administrative tasks
- Developing new business relationships and opportunities to increase private events and drive sales
- Respond promptly to inquiries from clients and prospective members
- Provide a high level of service to both internal and external stakeholders, ensuring that all event details are clear and executed flawlessly
- Utilize event software platforms to manage bookings, track leads, and streamline processes.
- Maintain professionalism when managing expectations and negotiating with clients, ensuring their vision is met while respecting the venue’s standards
- Support a team-oriented environment, working alongside the Event Director to ensure all operational aspects are handled effectively
- Be flexible and adapt to the venue’s unique schedule, adjusting for busy event periods and accommodating client needs
- Attend and support all on-site event functions and execution as needed
Candidate Qualifications:
- Minimum 2+ years as an Event Sales Manager, Catering Sales Manager, Events/Catering Operations Manager, or comparable role in a full-service, fine-dining, multi-use restaurant or hospitality concept
- Prior experience with both private event sales and private events management/execution is required
- Previous restaurant management experience is a big plus, preferably in a high-end, chef-driven concept
- Meticulous attention to detail
- Inherent passion for high-quality food, beverage, and service
- Strong organizational and administrative skills, with the ability to manage multiple tasks simultaneously
- Familiarity with event management software and systems
- Solid understanding of event revenue generation
- Experience in a chef-driven environment or working with high-profile event planners
- Knowledge of the Los Angeles event landscape, including understanding how to manage bespoke events, rentals, and high-profile parties
- Ability to work well under pressure, maintaining composure in high-stress situations
- Exceptional interpersonal skills, with a polished, customer-facing demeanor and strong communication abilities
- Strong emotional intelligence, able to deal with difficult or demanding clients in a calm, professional manner
- An understanding of event pricing, budgets, and the competitive landscape in Los Angeles
- Flexibility and adaptability to meet the demands of the event schedule, with a willingness to work varied hours
- A polished, fashion-forward appearance with the ability to represent the venue’s sophisticated brand
- A team player with a strong willingness to learn and grow in a dynamic, fast-paced environment
- A self-starter who can jump into the role immediately and make an impact
- Commitment to providing excellent service to guests and support to staff members
Compensation & Benefits Include:
- Base Salary in the $70-75k range + Commission (paid out every 4 weeks)
- Medical Benefits
- PTO Plan
- Potential future involvement with some very exciting and high-profile hospitality industry events!