Service Manager – Unique Multi-Unit Opportunity


Brad Metzger Restaurant Solutions

Service Manager – Unique Multi-Unit Opportunity Los Angeles CA
$70000 – $75000

Eastside Restaurant & Bar Group is seeking an Assistant General Manager/Service Manager (title flexible) to oversee multiple locations. This is an extremely unique and exciting role that will be responsible for overseeing service, hospitality, and supporting management operations of all concepts within the group. This role will work closely with the GMs at each location to help manage floor leads, staffing, and flow of service and culture. It is imperative for this candidate to love people, being out in restaurants, teaching, mentoring, and creating streamlined service.

Really amazing and rare opportunity for a service-minded hospitality professional looking to learn and grow their career and gain an introduction to multi-concept operations with a very popular L.A. group!

Responsibilities Include:

  • Support GM’s at each concept in managing the floor, training staff, leading flow of service, etc. 
  • Work to standardize any manuals or forms that can better help streamline operations through the restaurants
  • Train staff and streamline practices to create consistency and standards across each venue
  • Monitor restaurant performance to identify emerging trends and areas of opportunity, including new technology or service models
  • Provide structures, support and training for new restaurant projects and help evaluate potential opportunities
  • Exceptionally detail oriented with ability to streamline vibes, music, and guest experiences
  • Dedicated to guest service, experience, and retention of regulars and creating new clients

Candidate Requirements:

  • 3+ years’ experience as an Operations Manager or Assistant General Manager, Service/Hospitality Manager, Multi-unit Manager/AGM, or Operating Partner (preferably in a restaurant and/or bar setting)
  • Strategic background with a passion for hospitality and the ability to learn and take direction from multiple GMs
  • Must have reliable personal transportation, a valid driver’s license and proof of insurance
  • Must be able to work flexible hours/schedule necessary to manage and operate the concepts effectively
  • Requires long stretches of standing, occasional carrying, pushing or pulling of items up to 50 lbs in weight

Compensation Package Includes:

  • Competitive Base Salary
  • Discretionary Bonus
  • Medical Benefits
  • Unlimited PTO


Tagged as: Service Manager - Unique Multi-Unit Opportunity