Operations Director – Acclaimed Cookie Company


Brad Metzger Restaurant Solutions

Operations Director – Acclaimed Cookie Company Los Angeles CA
$110000 – $120000

California local, family-oriented cookie business is seeking an Operations Director to oversee their operations and upcoming growth. The team is looking for a resourceful, intelligent, kind candidate who thrives in a highly collaborative environment. This role will be primarily focused on physical operations, with an emphasis on¬†procurement and R&D. They are looking for a true leader who isn’t just overseeing but assessing and implementing new SOPs & technologies to make operations more efficient and spearhead the growth of the company.

Responsibilities Include:

  • Work as a resource for all Chef/Partners in the group. Nurture those relationships and help support their vision and create standardized procedures
  • Create standard operating procedures
  • Prepares reports by collecting, analyzing, and summarizing data and trends
  • Train and hire all staff
  • Problem-solve and work on site with existing location
  • Work to fix issues and train management staff to continue improvements
  • Work to standardize any manuals or forms that can better help streamline operations through new openings
  • Provide structures, support, and training for existing location
  • Work to standardize any manuals or forms that can better help streamline operations through the restaurants
  • Help source, implement, refine, and streamline company systems (such as POS, Payroll, On-boarding, Catering, Reservations).
  • Provide additional IT support to the restaurants especially regarding issues related to software

Candidate Requirements:

  • 5+ years’ experience as a Regional or Area Manager, Director of Operations/Hospitality, Multi-unit Manager/GM, or Operating Partner (preferably in a restaurant and/or bar setting), OR 3+ years’ experience as a VP of Operations for a comparable hospitality concept(s)
  • Strategic background with a passion for hospitality and the ability to oversee multiple operations and new openings
  • Bakery background is ideal
  • Must have reliable personal transportation, a valid driver’s license, and proof of insurance
  • Must be able to work flexible hours necessary to manage and operate the restaurant effectively
  • Requires long stretches of standing, occasional carrying, pushing, or pulling of items up to 50 lbs in weight

Compensation Package Includes:

  • Competitive Base Salary
  • Potential Bonus Package
  • Fully Covered Medical Benefits
  • 401K
  • PTO

Tagged as: Operations Director - Acclaimed Cookie Company