Brad Metzger Restaurant Solutions
Director of Food & Beverage – High-End Restaurant Opening Napa CA
Salary: $140000 – $150000
Acclaimed restaurant group is expanding to Napa Valley and looking for an experienced, high-level hospitality professional to join the team as Food & Beverage Director. This role will be responsible for overseeing all F&B operations for a new hotel partnership, in addition to helming the opening of a new high-end restaurant concept for the group. Looking for a hands-on leader with high level F&B management experience, who ideally has some prior exposure to similar style restaurant operations. This role will be focused on running the restaurant as Acting GM, while managing operations for the hotel’s other F&B outlets. Responsibilities include but are not limited to: overseeing front of house operations, supporting with pre-opening activities, running service in the restaurant, training/developing the FOH teams, scheduling, and overseeing labor costs.
The ideal candidate is highly service minded and enjoys being connected on the floor during service and when training team members on standards and processes. Someone with a high level of professionalism, passion, and integrity who can remain hands on with the team in all processes and enjoys being involved in every aspect of day-to-day operations. Looking for a mature, hospitality-driven leader who can help coach, develop and respectfully lead the FOH team while holding them accountable to high standards. Prior hotel experience is not absolutely required, but this person must have a proven background in acclaimed restaurant concepts and ideally some high-volume experience. Great opportunity to join a highly respected, growing restaurant group!
Food & Beverage Director Responsibilities:
- Direct and coordinate the overall food and beverage operations, which includes all bars, lobby space and room service to ensure maximum profits
- Support with all pre-opening activities for the new onsite restaurant concept
- Maintain highest standard of service and quality which includes food production, equipment use and control, banquet service, room service, beverage service, restaurant service and food and beverage purchasing
- Serve as acting GM for the restaurant and maintain a strong presence on the floor during service
- Strategize on new products and service offerings, then execute those offerings
- Ensure compliance with health, safety, and sanitation standards
- Lead, mentor, and train the Food & Beverage operations team
- Assist in daily F&B floor operations in all capacities, generally as the sole F&B manager on-site
- Creating a positive and fun working environment
- Developing a positive relationship with guests
- Taking ownership of the business to increase sales and profitability
- Increasing brand awareness by creating marketing plans
- Set an example to the team by providing excellent hospitality and service at all times
- Anticipate the needs of the restaurant and act upon them
- Maintain positive and cooperative relationships with all vendors and business partners
- Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards
- Implement and monitor ordering and receiving program to ensure proper quantity and prices on all purchases
- Act as an ambassador for the brand and provide leadership and planning to all F&B Outlet departments to support culture, maximize operations and guest satisfaction
- Provide unique guest services that are above and beyond to create memorable experiences and guest retention
- Ensure that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team)
- Encourage and build mutual trust, respect, and cooperation among team members
Food & Beverage Director Requirements:
- Minimum of 4-5 years’ experience as an F&B Director, Director of Operations, DOFB, Director of Restaurants, Director of Outlets, Multi-Unit General Manager (GM), or Restaurant GM in a boutique/luxury hotel or upscale/fine dining restaurant setting
- High volume restaurant experience highly preferred
- Prior opening experience a plus
- Luxury, boutique hotel experience is a plus, but not absolutely required
- Open to candidates with strong upscale or fine dining Restaurant GM experience that have not worked in a hotel setting
- Ownership mindset and values
- Proven track record in leading/motivating a team and holding staff accountable
- Ability to multi-task and switch directions accordingly
- Strong knowledge of wine and spirits
- Strong, charismatic, and hands-on leader
- Develops relationships with guests to create & maintain guest retention
- Process driven and able to implement operating procedures that will continue to maximize efficiency
- Comprehensive knowledge of expense control as it relates to payroll, forecasting and budgeting of expenses to ensure company goals are met on a monthly and yearly basis
- Organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Excellent problem solver
- Ability to work well under pressure
- Passion for providing excellent service
- Must be willing to work a flexible schedule consistent with the needs of the property and restaurant
- Must be comfortable working weekends as needed in order to maintain a strong presence on property and at the restaurant
- Composure in handling complaints, settling disputes, and resolving grievances and conflicts within team or clientele
- Food Safety Certification
- Able to stand/walk for long periods of time
Compensation Includes:
- Base Salary in the $140-150k range DOE
- Bonus Structure
- Profit Sharing Plan
- Medical Benefits
- PTO Plan
- Dining Discounts & Company Perks