Brad Metzger Restaurant Solutions
General Manager – Romantic Westside Restaurant Los Angeles CA
Salary: $90000 – $120000
Popular, trendy Westside hotspot is looking for an energetic, experienced General Manager with top-tier leadership skills to join their team. The restaurant is open for lunch and dinner and also has a late-night bar & lounge component. Due to the location, this role will also require some level of comfortability dealing with high-profile and VIP clientele. Some prior exposure to fine dining service is highly preferred. The ideal candidate is very service minded, passionate about team development, and enjoys interacting with guests and being on the floor. This is a very hands-on role that requires a passionate leader with high standards and strong attention to detail. Candidates should be comfortable working a mix of later evening shifts due to the nightlife component, but the GM will not be expected to close every shift. This restaurant is part of a successful, growing group – so a great opportunity to get a foot in the door with an amazing team with lots of opportunity!
General Manager Responsibilities:
- Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation
- Develop/improve upon and implement operational strategies, policies, and procedures to increase consistency, efficiency, and quality of guest experience
- Maintain a strong presence in the restaurant on a regular basis
- Ensure quality and consistency of all products served
- Ensure all equipment is kept clean and in excellent working condition
- Maintain positive and cooperative relationships with all vendors and business partners
- Work to standardize any manuals or forms that can better help streamline operations within the restaurant
- Foster opportunities for the team to learn and grow
- Continually strive to educate and develop of staff as it relates to food, beverage, and service
- Creating a positive and fun working environment
- Developing a positive relationship with guests
- Taking ownership of the business to increase sales and profitability
- Increasing brand awareness by creating marketing plans
- Set an example to the team by providing excellent hospitality and service at all times
- Anticipate the needs of the restaurant and act upon them
- Stay up to date on industry trends, competition, and customer preferences to identify opportunities for innovation and improvement
- Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements
General Manager Qualifications:
- 3-4+ years’ experience as a Restaurant General Manager (GM), Multi-Unit General Manager, Food & Beverage (F&B) Director, FOH General Manager, Director of Outlets, Director of Restaurants, Service Director, or FOH Department Manager in a full-service, upscale, high-volume restaurant concept is required
- Prior fine dining experience is highly preferred
- Some prior exposure/experience with nightlife is highly preferred
- Proven experience driving operational growth and success
- Ownership mindset and values and ability to take on a lot of responsibilities at once
- Proven track record in leading/motivating a team and holding staff accountable to high standards
- Ability to multi-task and switch directions accordingly
- Strong knowledge of wine and spirits
- Excellent written, verbal, and interpersonal communication skills
- Highly organized with impeccable attention to detail
- Experience in engaging with VIP guests and clientele
- Resourceful and effective problem-solving skills
- Ability to thrive in a high-pressure environment
- Develop relationships with guests to create & maintain guest retention
- Collaborative, hands-on, team player mentality
- Process driven and able to implement operating procedures that will continue to maximize efficiency
- Exceptional standards for cleanliness, health, and safety
- Strong with numbers and experience in managing P&L
- Flexible schedule, including weekends, and on holidays
- Food Safety Certification
- Able to stand/walk for long periods of time
Compensation Package Includes:
- Base Salary in the $90-120k range DOE
- Quarterly Bonus Potential
- Medical Benefits
- PTO Plan