Brad Metzger Restaurant Solutions
Director of Operations – Growing Independent Restaurant Group Los Angeles CA
Salary: $150000 – $170000
Fun, approachable and growing Southern California restaurant group is seeking a dynamic and hands on Director of Operations to lead the team for one of their popular, ingredient-driven concepts. This role will be responsible for the support of all restaurant operations including but not limited to: manager development; recruitment/training; food, beverage, and service quality and consistency; HR compliance; cost management, systems, and overall team morale. The ideal candidate will have a balance of chef driven/quality product experience along with a background in systems and structure. This role will be instrumental in ensuring that all activities are consistent with and supportive of the company’s culture and ethos. An entrepreneurial approach, passion for food/beverage, keen attention to detail, high level of organization, and ability to communicate collaboratively with teams and leadership are all critical to this role. Lots of growth potential as this group is rapidly expanding!
Responsibilities Include:
- Work as a resource for all operators and leadership in the group. Nurture those relationships, and help support their vision
- Develop and implement operational strategies, policies, and procedures across all restaurants to ensure consistency and efficiency
- Oversee financial performance, including budgeting, cost control, and revenue optimization
- Monitor key performance indicators (KPIs) and implement corrective actions as necessary to achieve operational goals
- Lead and mentor restaurant managers and staff, fostering a culture of teamwork, accountability, and continuous improvement
- Maintain a presence in the restaurants on a regular basis
- Take initiative and help to build business
- Work to standardize any manuals or forms that can better help streamline operations through the restaurants
- Lead and guide management teams through new restaurant openings while overseeing all the pieces of critical path
- Ensure compliance with health, safety, and sanitation standards in accordance with local regulations and company policies
- Collaborate with culinary teams to maintain high-quality food and beverage offerings and exceptional guest experiences
- Work closely with the executive team to develop and execute strategies that drive profitability, enhance guest satisfaction, and maintain high standards of quality
- Foster strong relationships with vendors, suppliers, and other external partners to ensure seamless operations and cost-effective procurement
- Stay updated on industry trends, competition, and customer preferences to identify opportunities for innovation and improvement
Candidate Requirements:
- 5+ years’ experience as a Regional or Area Manager/Director, Director of Operations, Multi-Unit General Manager, or comparable multiunit management role OR 2+ years’ experience as a VP of Operations for a full service or high-end fast casual restaurant concept
- Strategic background with a passion for hospitality and the ability to oversee multiple direct reports
- Preferably some chef-driven restaurant experience
- Dedicated to guest service, experience, and employee retention
- Exceptional leadership and team management skills, with the ability to motivate and inspire a diverse workforce
- Meticulous attention to detail and very systems-oriented
- Willingness to be very hands on and to learn and grow
- Energetic, positive, reliable and dependable
- Excellent financial acumen and experience with budgeting, forecasting, and P&L management
- Outstanding problem-solving and decision-making abilities, with a proactive and solution-oriented mindset
- Exceptional communication and interpersonal skills, with the ability to build strong relationships with internal teams and external stakeholders
- Desire and willingness to work side by side with teams in the restaurants
- Knowledge of industry regulations, health and safety standards, and compliance requirements
- Flexibility to work evenings, weekends, and holidays as needed in order to manage and operate the concepts effectively
- Requires long stretches of standing, occasional carrying, pushing or pulling of items up to 50 lbs in weight
Compensation Package Includes:
- Base Salary in the $150-170k range depending on experience
- Medical/Dental/Vision Benefits
- Life Insurance
- PTO
- 401K
- Car Allowance
- Cell Phone Reimbursement
- Company Dining Discounts