Brad Metzger Restaurant Solutions
General Manager – New Michelin Caliber Project Los Angeles CA
Salary: $120000 – $140000
Award winning, highly acclaimed dining group is launching an exciting new project in LA! This is a highly confidential concept that has not been released to the public yet, and the team is currently in process of identifying a General Manager. Ideal candidates will be coming from a strong foundation in Michelin and/or James Beard recognized concepts, and must have some level of exposure to Michelin-style dining and service. Candidates should also have experience managing large teams within higher volume restaurant concepts. This role will be responsible for helping spearhead the opening, leading/training the team, and upholding very high service standards while acting as the face of the restaurant. A keen financial acumen and strong understanding of HR compliance, labor laws, recruitment, etc. is also essential. Great opportunity to be part of a very exciting new project with a lauded team!
General Manager Responsibilities:
- Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food & beverage quality, cleanliness, sanitation, and other facilities maintenance
- Support with pre-opening and opening activities as needed
- Perform all aspects of the job with a high level of professionalism and integrity
- Provide leadership and support with a significant, elegant floor presence
- Continually strive to educate and develop of staff as it relates to food, beverage, and especially service
- Grow and mentor the team through training, development, recruitment and onboarding of new members
- Manage day to day operations of the restaurant & uphold quality standards (daily reports, cash handling and deposit procedures, roles and responsibilities, station guidelines, safety protocols, cleaning and maintenance schedules, sidework checklists, opening and closing duties, shift change outline, injury reporting, etc )
- Taking ownership of the business to increase sales and profitability
- Oversee floor and kitchen management and ensure standards are met & exceeded as pertains to COGS, inventory management, staffing and cleanliness
- Ensuring all team members are compliant in required training (safety, PCI, TIPS, etc), have completed in a timely manner and are adhering to standards
- Establish positive work culture in line with company philosophies
- Maintain positive and cooperative relationships with all vendors and business partners
- Ensure Michelin-caliber guest experience in all areas
- Solve any guest issues in a timely and appropriate manner
- Ensure all equipment is kept clean and in excellent working condition.
- Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements
General Manager Qualifications:
- 5-6+ years of progressive management experience in a an upscale or fine-dining restaurant concept is required, with at least 2-3+ years of Michelin restaurant experience (does not have to be in a leadership role); i.e. Restaurant General Manager (GM), Service Director, FOH General Manager, Food & Beverage (F&B) Director or comparable title
- High-service pedigree is required (i.e. Michelin, Forbes, James Beard recognized, or comparable fine dining restaurant experience)
- Proven track record in leading and motivating large teams
- High volume experience highly preferred
- The ideal person will be in touch with the fine dining scene and excited to continue to grow and change with the times
- New restaurant opening experience is a plus, but not absolutely required
- Passion for high-caliber food, beverage, and high-end guest service
- Strong knowledge of wine and spirits
- Excellent written and verbal communication skills
- Hands-on, lead by example style of leadership
- Strong interpersonal skills and ability to manage guest demands
- Highly organized with acute attention to detail
- Ability and desire to take initiative to carry out complex responsibilities with little direction
- Ability to thrive in a hands-on, high-touch service environment
- Develops relationships with guests to create & maintain guest retention
- Team player mentality
- Process driven and able to implement operating procedures that will continue to maximize efficiency
- Exceptional standards for cleanliness, health, and safety
- Strong understanding of the P&L with an ability to control costs as aligned with restaurant’s goals
- Proven track record with controlling costs, fully understand budgeting, with strong business acumen
- Experience in dealing with high end/VIP clientele
- Flexible schedule, including weekends, and on holidays
- Food Safety Certification
- Able to stand/walk for long periods of time
Compensation Package Includes:
- Base Salary in the $120-140k range DOE
- Bonus Potential
- Medical Benefits
- PTO
- Potential Relocation Assistance