
Brad Metzger Restaurant Solutions
General Manager – Innovative Japanese Concept Los Angeles CA
Salary: $90000 – $110000
Acclaimed, high-end sushi restaurant is seeking a service-oriented General Manager to join the team at their Pasadena location! The concept is part of a larger, very successful, and growing Los Angeles group and this is a great opportunity to get a foot in the door with an amazing company. Ideally looking for someone who is local and connected to the community, as this is a beloved location with low staff turnover and lots of regular guests. Someone with strong mentorship skills and a collaborative leadership style who can develop and maintain lasting relationships with guests and staff is essential. Candidates should also have a strong floor presence in order to model top-tier service so it translates to the rest of the team. Excellent opportunity for a service-oriented professional to join a special concept!
General Manager Responsibilities:
- Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food & beverage quality, cleanliness, sanitation, and other facilities maintenance
- Ensure quality and consistency of all products served
- Ensure all equipment is kept clean and in excellent working condition.
- Maintain positive and cooperative relationships with all vendors and business partners
- Foster opportunities for the team to learn and grow
- Continually strive to educate and develop of staff as it relates to food, beverage, and especially service
- Maintain a very strong floor presence and interact with guests
- Create a positive and enjoyable working environment
- Develop a lasting relationship with guests and staff
- Taking ownership of the business to increase sales and profitability
- Increasing brand awareness and membership by creating marketing plans
- Set an example to the team by providing excellent hospitality and service at all times in line with company standards and values
- Anticipate the needs of the establishment and act upon them
- Be knowledgeable of company policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements
General Manager Requirements:
- 3+ years’ experience as a Restaurant General Manager (GM), Food & Beverage (F&B) Director, or FOH General Manager, OR 5+ years as an Assistant Restaurant General Manager (AGM), Senior Manager, FOH Department Manager, Service Manager/Assistant General Manager, or Hospitality Manager in a full service, upscale restaurant environment is required
- Japanese cuisine and/or sushi experience is a plus, but not required
- Passion for food, beverage, and guest service
- Collaborative and humble leadership style
- Experience in managing P&L, administrative functions and, controlling cost of goods
- High attention to detail
- Excellent communication skills, both verbal and written
- Strong interpersonal, leadership, coaching, and conflict resolution skills
- Ability to prioritize and manage time effectively
- Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
- Commitment to providing exceptional service to guests and support to staff members
- Exceptional standards for cleanliness, health, and safety
- Computer proficiency, including the use of Microsoft office
- Able to stand/walk for long periods of time
- Develops relationships with guests to create & maintain guest retention
- Flexible schedule, including weekends, and on holidays
- Food safety certification
Compensation Package Includes:
- Base Salary in the $90-110k range
- Bonus Potential
- Medical Benefits
- PTO Plan
- Company Perks