Brad Metzger Restaurant Solutions
Floor Manager – Classic Eastside Restaurant Los Angeles CA
Salary: $70000 – $75000
Longstanding Eastside restaurant is seeking a Floor Manager to join their team. The menu is consistently updated while staying true to its roots, with a strong cocktail program and one of the largest whiskey lists in the state! Looking for candidates with a warm, strong floor presence who can foster and contribute to an environment of positivity and teamwork. Someone who enjoys mentoring a team and delivering an unforgettable guest experience is essential. Part of a highly respected independent hospitality group, this is a great opportunity for a passionate management professional to join a longstanding Los Angeles staple. The group also offers incredible benefits!
Floor Manager Responsibilities:
- Oversee the FOH team
- Maintain, support and promote company culture and philosophies
- Deliver superior service and maximize guest satisfaction
- Take initiative and help to build business
- Contribute to controlling costs and maximizing efficiencies
- Organize and supervise shifts
- Remain hands on throughout the entire shift and assist as needed
- Hold the team accountable to high standards while remaining hands on and leading by example
- Ensure the team is well educated on the menu items
- Gather guests’ feedback, resolve guest issues and recommend improvements
- Appraise team member performance and provide feedback to improve productivity
- Control operational costs and identify measures to minimize waste
- Train new and current team members on proper guest steps of service
- Monitor compliance with safety and hygiene regulations
- Understand and comply with CA labor laws
Floor Manager Requirements:
- Minimum 1-2 years in a restaurant management or supervisory role: i.e. Restaurant Manager, Floor Manager, Service Manager, Dining Room Manager, FOH Manager, Captain, Assistant Manager, Shift Manager, or Food and Beverage Manager in a full service, upscale or fine dining restaurant concept
- Strong knowledge of food, beverage, and steps of service
- Eagerness to learn and grow
- Basic understanding of administrative functions and controlling cost of goods
- High attention to detail
- Excellent communication skills, both verbal and written
- Strong interpersonal, leadership, coaching, and conflict resolution skills
- Ability to prioritize and manage time effectively
- Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
- Commitment to providing exceptional service to guests and support to staff members
- Exceptional standards for cleanliness, health, and safety
- Computer proficiency, including the use of Microsoft office
- Flexible schedule, including weekends, and on holidays
- Food safety certification
Compensation Package Includes:
- Base Salary in the $70k-75k range
- Bonus Potential
- Full Medical Insurance
- Dental, Vision & Life Insurance
- PTO plan
- 401k with company match
- Dining Discounts