General Manager – Exclusive New Luxury Venue


Brad Metzger Restaurant Solutions

General Manager – Exclusive New Luxury Venue Los Angeles CA
$90000 – $100000

High-end lifestyle & entertainment project debuting soon in Los Angeles is seeking a poised and intuitive General Manager to oversee their food & beverage outlets. This unique, thoughtfully designed venue will feature several dining, lounge, and event spaces with West Coast, Mediterranean, and Italian cuisines. It is critical that the GM have a strong understanding of fine dining, elevated service, and the nuances of working with high-end clientele. High-level communication and attention to detail will be key to success in this role.

The ideal candidate should have the ability to take initiative and own the role without a lot of direction. Someone with established experience in fine dining restaurants and/or upscale, luxury lifestyle concepts with a graceful leadership style and a true passion for service and cuisine. Rare opportunity to be part of a highly personalized project that is poised to become a top industry destination!

General Manager Responsibilities:

  • Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food & beverage quality, cleanliness, sanitation, and other facilities maintenance
  • Ensure quality and consistency of all products served
  • Support with new activations and programming
  • Developing a positive relationship with guests and experience with VIP clientele
  • Set an example to the team by providing excellent hospitality and service at all times
  • Perform all aspects of the job with a high level of professionalism and integrity
  • Establish positive work culture
  • Execute the brand vision
  • Maintain a very strong floor presence and interact with guests
  • Anticipate the needs of the venue and act upon them
  • Prepare weekly work schedules in accordance with labor standards
  • Drive a culture of service excellence, pride and hospitality
  • Ensure all equipment is kept clean and in excellent working condition
  • Maintain positive and cooperative relationships with all vendors and business partners
  • Foster opportunities for the team to learn and grow
  • Continually strive to educate and develop of staff as it relates to food, beverage, and service
  • Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
  • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements

General Manager Qualifications:

  • 3+ years experience as Restaurant General Manager (GM), Food & Beverage Director (F&B), FOH General Manager or Service Director; or 5+ years as Restaurant Assistant General Manager (AGM), Service Manager, Outlets Manager, or FOH Department Manager from a full-service, upscale or fine dining restaurant concept is required
  • Strong background in fine dining and elevated service is required
  • Past experience in acclaimed fine dining restaurants is highly preferred (Michelin or James Beard experience a huge plus)
  • Extremely high touch guest service skills
  • Engaging and warm personality with a graceful, elegant approach to service
  • Comfortability catering to and engaging with high-end/VIP clientele
  • Any luxury lifestyle experience a plus
  • Proven track record in leading and motivating a team
  • Strong knowledge of wine and spirits
  • Excellent written and verbal communication skills
  • Strong interpersonal skills
  • Highly organized
  • Acute attention to detail
  • Highly effective problem-solving skills, especially when under pressure
  • Ability and desire to take initiative to carry out complex responsibilities with little direction
  • Develops relationships with guests to create & maintain guest retention
  • Team player mentality
  • Process driven and able to implement operating procedures that will continue to maximize efficiency
  • Exceptional standards for cleanliness, health, and safety
  • Experience in managing P&L
  • Flexible schedule including weekends, holidays, and nights
  • Food Safety Certification
  • Able to stand/walk for long periods of time

Compensation Package:

  • Base Salary in the $90-100k range DOE
  • Full Covered Medical Benefits
  • Unlimited PTO

Tagged as: General Manager - Exclusive New Luxury Venue