Brad Metzger Restaurant Solutions
FOH Consultant – Popular Restaurant & Event Venue Los Angeles CA
Salary: $10000 – $
Popular, successful Restaurant Group is looking for an experienced and professional FOH Consultant to help cultivate and train the team, create structures and systems, and spearhead steps of service. The ideal candidate is highly self-motivated with proven experience leading and motivating a large team. Looking for someone that can strive to create a culture of integrity and empathy whilst simultaneously providing amazing service. Ideal for a great communicator with strong training experience that possesses a positive, energetic attitude and a hands-on approach with guests and staff. Candidates should be available for a 4–6-month interim working full-time.
Responsibilities:
- Oversee and positively impact all areas of the business including: pre-opening, sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
- Developing and implementing high service standards for the team
- Ensure quality and consistency of all products served
- Ensure all equipment is kept clean and in excellent working condition
- Maintain positive and cooperative relationships with all vendors and business partners
- Foster opportunities for the team to learn and grow
- Continually strive to educate and develop of staff as it relates to food, beverage, and service
- Creating a positive and fun working environment
- Developing a positive relationship with guests
- Taking ownership of the business to increase sales and profitability
- Increasing brand awareness by creating marketing plans
- Set an example to the team by providing excellent hospitality and service at all times
- Anticipate the needs of the restaurant and act upon them
- Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements
Candidate Qualifications:
- 4+ years experience as a Restaurant General Manager, Service Director, Food & Beverage Director, (F&B), or FOH General Manager (GM) or 6+ years as Restaurant Assistant General Manager (AGM), FOH Department Manager, or Outlet Manager in a full-service, upscale or fine dining restaurant is required
- Fine dining experience preferred
- Proven track record in leading and motivating a team
- Strong knowledge of wine and spirits
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Highly organized
- Strong attention to detail
- Effective problem-solving skills
- Ability to thrive in a high-pressure environment
- Develops relationships with guests to create & maintain guest retention
- Team player mentality
- Process driven and able to implement operating procedures that will continue to maximize efficiency
- Exceptional standards for cleanliness, health, and safety
- Experience in managing P&L and strong financial knowledge
- Experience in dealing with high end/VIP clientele
- Flexible schedule, including weekends, and on holidays
- Food Safety Certification
- Able to stand/walk for long periods of time
Compensation:
- Base Salary $120K or $10K/monthly