Brad Metzger Restaurant Solutions
Floor Manager – Premier Entertainment Venue & Lounge Orange County CA
Salary: $70000 – $90000
Exciting, established Orange County destination spot is seeking a Venue Manager. This upscale, premier music venue remains consistently busy and always an amazing time! They are looking for an energetic and qualified manager who ideally has previous Live Entertainment experience and has excellent customer service skills.
Floor Manager Responsibilities:
- Oversee the FOH team
- Maintain, support, and promote company culture and philosophies
- Take initiative and help to build business
- Contribute to controlling costs and maximizing efficiencies
- Maintain health, safety, and sanitation standards
- Provide an excellent guest experience and resolve all guest issues
- Hold the team accountable to high standards while remaining hands on and leading by example
- Ensure the team is well educated on the menu items
- Hire, train, motivate and coach team members
- Assess employee performance and providing helpful feedback and training opportunities
- Understand and comply with CA labor laws
Floor Manager Requirements:
- Minimum 5 years as a Restaurant Manager, Floor Manager, Floor Supervisor, Restaurant Supervisor, Service Manager, Dining Room Manager, FOH Manager or comparable hospitality management role in an upscale concept
- Passion for food and beverage
- Prior experience in upscale hospitality
- Prior experience in a Live Music/Entertainment Venue preferred.
- ServeSafe and RBS Certified
- Availability to work nights, including weekends/holidays.
- Alcohol and wine knowledge a plus
- Knowledge of Aloha POS Software
- Demonstrates integrity and ethical behavior
- Basic understanding of administrative functions and controlling cost of goods
- High attention to detail
- Excellent communication skills, both verbal and written
- Strong interpersonal, leadership, coaching, and conflict resolution skills
- Ability to prioritize and manage time effectively
- Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
- Commitment to providing exceptional service to guests and support to staff members
- Exceptional standards for cleanliness, health, and safety
- Computer proficiency, including the use of Microsoft office
- Flexible schedule, including weekends, and on holiday
- Food safety certification
Benefits Include:
- Base Salary in the $70-90k range DOE
- Annual Discretional Bonus
- Medical/Dental/Vision Benefits
- PTO Plan