Brad Metzger Restaurant Solutions
General Manager – High Volume Steakhouse Los Angeles CA
Salary: $120000 – $130000
Los Angeles high-end, popular Steakhouse is looking for an energetic, experienced, polished and professional GM with strong leadership skills. The GM should be very service minded, enjoy interacting with guests and being on the floor. It is critical that the GM has a great hospitality personality and model warm, genuine service so it translates to the team. This is a hands-on role that requires a patient and mature leader to develop and respectfully lead the team while holding them accountable to high standards. Experience in premium, large format, high-volume restaurants is ideal.
General Manager Responsibilities:
- Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
- Ensure quality and consistency of all products served
- Ensure all equipment is kept clean and in excellent working condition
- Maintain positive and cooperative relationships with all vendors and business partners
- Foster opportunities for the team to learn and grow
- Continually strive to educate and develop of staff as it relates to food, beverage, and service
- Creating a positive and fun working environment
- Developing a positive relationship with guests
- Taking ownership of the business to increase sales and profitability
- Increasing brand awareness by creating marketing plans
- Set an example to the team by providing excellent hospitality and service at all times
- Anticipate the needs of the restaurant and act upon them
- Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements
General Manager Qualifications:
- Minimum 3+ years General Manager (GM) experience required
- Proven track record in leading and motivating a team
- Previous high-volume, fine dining experience is preferred
- Strong knowledge of wine and spirits
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Highly organized
- Strong attention to detail
- Effective problem-solving skills
- Ability to thrive in a high-pressure environment
- Develops relationships with guests to create & maintain guest retention
- Team player mentality
- Process driven and able to implement operating procedures that will continue to maximize efficiency
- Exceptional standards for cleanliness, health, and safety
- Experience in managing P&L
- Flexible schedule, including weekends, and on holidays
- Food Safety Certification
- Able to stand/walk for long periods of time
Compensation Package Includes:
- Base Salary in the $120-130k range DOE
- Bonus Structure
- Medical Benefits
- Paid Time Off